Frequently Asked Questions

Yes.

Most orders ship within 2 business days.

Our orders ship with UPS and USPS. Orders over $200 include free shipping!

Items are safely packaged in bubble wrapped and padded within shipping containers.

All orders ship directly from our warehouse in Port Chester, NY.

We accept all major credit cards and PayPal.

Yes! You can purchase a WickedMonkey Gift Card here.

We’d be happy to combine orders if you notify us at sales@wickedmonkey.co before the order is fulfilled and shipped. Please provide your name and order # in your email. As long as the order hasn’t already shipped out, we’re happy to make every effort to combine shipping in order to reduce shipping materials and save you from extra shipping costs. 

Order cancellations prior to items being shipped may be subject to a 20% restocking fee.  

Cancellations/Returns for items that have shipped will not be accepted. 

In the case of damaged items/errors, please contact us at sales@wickedmonkey.co within 48 hours of receiving your shipment.